​​

​CRISIS CARE  

Crisis Response Systems are critical to addressing crisis in the community in a coherent and coordinated manner. Crisis Response systems often collaborate and partner with local law enforcement agencies to assure that those with mental illness receive appropriate levels of treatment rather than incarceration in local jails and/or prevent other negative and traumatic outcomes.  

The key elements of a Crisis Response System include:

  • Call Centers screen and evaluate calls related to psychiatric emergencies. Determines level of response needed, including dispatch of mobile crisis teams to community settings or hospital emergency departments.
  • Mobile Crisis Teams include licensed mental health professionals available for evaluation, triage, and referral to alternative levels of care for persons in psychiatric crisis in the community or in local emergency departments, or if warranted, to facilitate inpatient admission.
  • Residential Crisis Services is a residential alternative that provides support and assistance to ameliorate a psychiatric crisis in the least restrictive environment
  • Urgent Care provides access within 24 hours to psychiatric evaluation and treatment services.
  • Community based alternatives provide the most appropriate type and level of care for those with co-occurring illnesses (substance abuse and serious mental illness).
  • Transportation provides access for individuals in psychiatric crisis to appropriate levels of care.
  • Disaster response (Critical Incidence Stress Management) is linked to the county’s emergency response system for psychiatric and mental health needs of the community.

Maryland’s crisis systems consist of national and local hotline systems, crisis beds and other support systems. These systems save lives.

 

Crisis Teams Address
Anne Arundel County Crisis Response System 43 Crownsville Place
Crownsville, MD 21061.
410-768-5522 Administrative office: 410-923-7191
Baltimore Child & Adolescent Crisis Response System(B-CARS) 1118 Light Street, Suite 200
Baltimore MD 21230
410-727-4800
Baltimore Crisis Response, Inc.(BCRI) 5401 Loch Raven Boulevard
Baltimore MD 21239
410-433-5175
Baltimore County Crisis Response System 7939 Honeygo Boulevard, Suite 113
White Marsh, Maryland 21236
Harford County Crisis Response System 42 N. Main Street, Suite 204
Bel Air, Maryland 21014
410-638-5248
Howard County Crisis Response System Grassroots
6700 Freetown Road
Columbia Maryland 21044
410-531-6006
Montgomery County Crisis Response 1301 Piccard Drive, 1st Floor
Rockville MD 20850
Prince George County Crisis Response System 4372 Lottsford Vista Road
Lanham, MD 20706
301-429-2183
Worcester County Crisis Response System Worcester County Health Department
P.O. Box 249
Snow Hill MD 21863
410-629-0164 X162
 

 

Core Service Agencies

Overview

The CSAs are the local mental health authorities responsible for planning, managing, and monitoring public mental health services at the local level. CSA exist under the authority of the Secretary of the Department of Health and Mental Hygiene and also are agents of the county government, which approve their organizational structure.

The functions of core service agencies are to plan, develop, and manage a full range of treatment and rehabilitation services for persons with serious mental illness in their jurisdiction as stipulated by the Health General Article, 10-10-1203, Annotated Code of Maryland.

Organizationally, the CSA can exist in a number of forms: as a unit of county government (e.g. health department), as a quasi-public authority, or as a private, non-profit corporation. Whatever the structure selected, the CSA is an agent of county government, and as such the County is the appropriate body to decide on the organizational structure. The model selected should emerge from a local process which involves citizens, consumers, providers, policy makers, and advocates. Those jurisdictions applying for core service agency designation must ensure that. The CSA must be governmental or not-for-profit in nature. The CSA must be able to link with other human service agencies to promote comprehensive services for individuals in BHA's priority population who have multiple human needs.

For more information about Maryland's Core Service Agencies, click here

Maryland Association of Core Service Agencies, Inc (MACSA) Directory

County Director Address​​ phone/ FAX / Email
Allegany Lesa Diehl PO Box 1745
Cumberland, Maryland 21501-1745
301.759.5070
301.777.5621
achd.maryland.gov
Anne Arundel Adrienne Mickler 1 Truman Parkway, Suite 101
PO Box 6675, MS 3230
Annapolis, Maryland 21401
410.222.7858
410.222.7881
mhaaac@aol.com
Baltimore City Bernard Mcbride One North Charles Street, Suite 1600
Baltimore, Maryland 21201
410.637.1900
410.637.1911
bernard.Mcbride@bhsbaltimore.org
Baltimore County Dave Goldman 6401 York Road, Third Floor
Baltimore, Maryland 21212
410.887.3828
410.887.3786
dgoldman@baltimorecountymd.gov
Calvert David Gale PO Box 980
Prince Frederick, Maryland 20678
410.535.5400
410.414.8092
 
Carroll Sue
Doyle
290 S. Center Street, Box 460
Westminster, Maryland 21158
410.876.4800
410.876.4832
 
sue.doyle@maryland.gov
Cecil Shelly Gulledge 401 Bow Street
Elkton, Maryland 21921
410.996.5112
410.996.5134
shelly.gulledge@maryland.gov
Charles
 Karyn Black
P.O. Box 1050, 10480 Theodore Green Blvd.
White Plains, MD 20695
301.609.5757
301.609.5749
 
Karynm.black@maryland.gov

Frederick Robert Pitcher 22 South Market Street Ste. 8
Frederick, Maryland 21701
301.682.6017
301.682.6019
 
rap@mhma.net
Garrett Fred Polce 1025 Memorial Drive
Oakland, Maryland 21550-1943
301.334.7440
301.334.7441
 
fred.polce@maryland.gov
Harford Terence Farrell 125 N. Main Street/Rear - Bel Air, 21014.
410.803.8726
410.803.8732
 
tfarrel@hardfordmentalhealth.org
Howard Donna Wells 9151 Rumsey Road, Suite 150
Columbia, MD 21045
410.313.7350
410.313.7374
 
wells@hcmha.org
Mid-Shore Counties Holly Ireland 28578 Mary’s Court, Suite 1
Easton, Maryland 21601
410.770.4801
410.770.4809
 

hireland@msmhs.org
Montgomery Raymond Crowel 401 Hungerford Drive, First Floor
Rockville, Maryland 20850
 
240.777.1400
240.777.1145
 
raymond.crowell@
montgomerycountymd.gov
Prince George's L. Christina Waddler
6420 Allentown Road; Camp Springs, MD 20748
301.265.8400
301.248.4866
 
lcwaddler@co.pg.md.us
St. Mary's Cynthia Brown 23115 Leonard Hall Drive, PO Box 653
Leonardtown, Maryland 20650
301.475.4200 ext 1680
301.475.4000
cynthia.brown@stmarysmd.com
Washington Rick Rock 339 E. Antietam Street, Suite #5
Hagerstown, Maryland 21740
301.739.2490
301.739.2250
 
RickR@wcmha.org
Wicomico/
Somerset
Heather Brown 108 East Main Street
Salisbury, Maryland 21801
410.543.6981
410.219.2876
heatherl.brown@maryland.gov
Worcester Jennifer LaMade P O Box 249
Snow Hill, Maryland 21863
410.632.3366
410.632.0065
 
jennifer.lamade@maryland.gov